Shipping policy

1. State‑Only Shipping
Currently, we only ship within the state of Colorado. We apologize for any inconvenience and hope to expand in the future.

2. Processing & Handling

• All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Once your order ships, you’ll receive an email containing tracking information.

3. Perishable Products & Temperature-Sensitive Shipping
We ship perishable goods with insulated cold packaging to preserve freshness during transit. We strongly recommend being available to receive and refrigerate the order immediately upon delivery. Unattended deliveries or delayed refrigeration may risk spoilage.

4. No Weekend or Holiday Shipping
To minimize time in transit and ensure product quality, we do not ship on weekends or U.S. public holidays. Orders are dispatched only on business days.

5. Address Accuracy & Delivery Responsibility
Please ensure that your shipping address is complete and accurate. Delays or spoilage caused by incorrect or incomplete address details are the customer’s responsibility.

6. Shipping Issues & Contact Information
If you have any concerns—such as needing to update the delivery address, questions about delivery timing, or issues with damaged or delayed shipments—please contact us at boardinabag@gmail.com as soon as possible, preferably before your order is shipped.

7. Returns & Refunds
For details on returns, defects, and replacements, please consult our full Return Policy.